Not that you asked, but . . .

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Arrrrrrggggggh!

Call you back . . . how?

E-mails signed, ” . . . so give me a call at noon,  Bob” are as aggravating as voice mail messages that end with,  “. . . so it’s really important to hear back from you right away.” Click. Basic etiquette requires that you include your full name, phone number, and e-mail address in your e-mail signature and your number in your voice message. Ignoring such simple courtesies makes it difficult for people to respond and puts the burden of figuring out how to reach you entirely on them.

The person receiving your communication is as likely to be in a car as in their office and your contact info may not be at hand. Even if they’re sitting in front of their database, it’s really not cool to expect them to look up information you could have graciously provided. Anyhow, from a technology perspective, anyone with a really smart Smart Phone can just click in a signature block and respond via email or phone right from the body of the message. Let’s take advantage of the cool technology, people!

Oh, and leaving a phone number at the speed of light; uh, NO! No one, not even Mr. Fast-Talker, can write that fast, never mind process the number. By the time I’ve replayed the message, “You can reach me at 6175555555” three times so I can actually transcribe it, I’m ready to smack someone, not call them. But, that might just be me.

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One Response to “Not that you asked, but . . .”

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  1. Susan Clark says:

    Oh my Gosh. I am with you. I hate this so much. How simple is it to develop a signature file that includes your phone number (and email)!! I’ve even had people that I have never done business with (and thus have no reason to have their phone number) send me an email to call them and fail to include their phone number. Sigh!

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