Zoho – Day four – Product Focused

Zoho – Running a marathon, not a sprint In this several of this week’s Advanced Solution Partner Training sessions the comment has been that a specific application is “product focused”. As confusing statements go, that’s right up there. Or so I thought. Advanced Solution Provider Training Group The term “product focused” means that the company invests in product development and engineering, not sales and marketing. Apparently, it’s not unusual for software companies to […]

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Zoho – Day three – Zoho CRM

Our 2nd full day of sessions was focused on Zoho CRM and was jammed so full of information that I can only share a small portion of what was covered. “CRM is everything you know, about everyone you know . . .and what you  are planning to do about it.  – Peter Coy Peter’s comment perfectly captures both the simplicity and the importance of customer relationship management. Peter Coy To […]

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Zoho – Day two – Advanced Solution Providers

Our Zoho Advanced Solution Provider sessions opened with some interesting statistics: 28 sessions, 28 consultants, 30+ Zoho staff, One-on-one product deep-dive sessions at Chennai’s Zoho HQ, and five days of great networking among the partners and Zoho staff. It’s an honor to be part of this inaugural training event and to be part of such a great and talented group of people. Ian, opening comments   This morning we got […]

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Zoho – Day one – Chennai India

Here’s a gathering of a few of the Zoholics, representing Australia, Canada, the US, and the UK. As you can see, I’m pretty excited to be speaking with Zoho experts from around the world. Or maybe it’s just jet lag. Lindsay, US (excited about Zoho)   Frances, Australia and Shawn, US   Ian, Canada and Kevin, US Frances again, and Susan, US   Lucy, UK and Ash, Australia   Miguel, […]

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