CRM | Sales | Marketing Insights by Lindsay Garrison
Zoho Corp. has a new online service, Zoho Expense. I had a chance to play with Zoho Expense while it was in beta and was quite impressed with it’s features and capabilities. While it’s a great tool for recording and tracking individual expenses, where it really shines is as a company-wide expense reporting tool. It’s well worth a look. Easy to manage and track expense receipts Drag and drop receipt images into the receipt […]
“Most people spend more time and energy going around problems than in trying to solve them.” –Henry Ford Why do smart people recognize, and then consciously avoid fixing, obvious problems? I’ll bet it makes you crazy to watch someone doing something bass-ackwards – or maybe it’s just me. Bad business processes embed themselves into workflow over time: they even become part of the training program: “Bill, you take the customer […]
You’re thinking about implementing CRM. How overwhelmed are you on a scale of “Wow, this is a lot of work” to “My head just exploded”? I discovered a great productivity tool that aggregates customer relationship management systems, cloud and SaaS software solutions, reviews, forums, and service providers. GetApp.com is a social-media friendly online marketplace for business software, SaaS & cloud applications and professional service organizations. This site compiles both generalist […]
All leads are not created equal. Even if companies know how to generate leads, many have no lead management system in place to evaluate the quality of a lead. The thinking is, as long as it comes from a carbon-based life form and has a pulse it goes directly to the sales team. This no-system system is costly. Why not improve sales results by determining which leads get passed along now and […]