If you build it, they will come Would you build a house without a set of plans? Not a chance! A builder needs blueprints and detailed specifications – otherwise you could end up with a two bedroom bungalow when what you wanted was a 4 bedroom colonial with a state-of-the-art man cave. Scoping a CRM or customer service system needs the same attention to detail. Consider this scenario plaguing a recent client: The business owner is […]
Lists you refer to most frequently in Zoho CRM can be moved to top of the related list area. The detail of all interactions with Leads, Contacts, Accounts, Potentials and other Zoho CRM modules are listed in the record detail area below the Notes section. These “Related Lists” appear in a preset order that you can change. For example, if Potentials, Quotes, and Email history are the details you refer to most often, then move […]
As a small company owner or solopreneur, going it alone can be a long and lonely journey. That’s why it makes perfect sense for competitors to collaborate. Wait – What? Besides you, who knows more about the sort of business issues and concerns you face every day than your industry peers? They’re dealing with the same market forces, customer service issues, and business development challenges you are. It sounds crazy, but […]
OR Why your internet speed sucks and isn’t likely to get better. Among the most powerful groups opposing net neutrality regulations are the companies that bring you the internet. AT&T Cox, Comcast, Time Warner Cable and nearly 20 other companies sent a letter to the FCC where they gave the argument that they wouldn’t invest in upgrades to their networks – they wouldn’t innovate – if regulations forced them to […]