CRM, sales and marketing Insights by Lindsay Garrison
A successful customer relationship management (CRM) implementation can help your business develop stronger customer relationships, design and implement effective marketing campaigns, and turn sales leads into measureable sales performance. Like most tools, a CRM platform is only as good as the team using it. Here are a few tips to help you use your company’s CRM platform to its full advantage. Know What You Need from Your CRM System Before [...]
Customer relationship management systems can have immense benefits for small businesses, even where only a few staff are directly involved with the customers. Some small businesses don’t want to invest in in-house CRM systems, especially if it involves equipment upgrades and an increased in IT staff. By their very nature, small businesses have limited staff and resources. CRM processes can help build your business by strengthening your customer relationships and bringing in new customers. Fortunately, software-as-a-Service [...]
Think about the holiday season just past, and your holiday travels. Did your experience bring to mind, “Over the river and through the woods, to grandmother’s house . . . tra la, tra la?” Or did you have a meltdown because you got snowed in at Terminal C and the number you needed for The Big Deal was back in the office? Do you really need another reason to justify [...]
We’re in the cloud! After a recent search for an on-line service for a collaboration, file storage, and file distribution tool, we discovered digitalbucket.net. It’s completely intuitive to use – we were set up in a couple of minutes. Among the many ways we’re using the service is to store various versions of ACT! software as “published” files. Distributing these huge (350 +/- MB) files has alway been a challenge, as we often need [...]
