If you’re planning an upgrade to Sage ACT! 2013 and use add-ons, stop! Check which 3rd-party products need updating before you get started. With some preparation before you begin, you’ll continue to get the full benefit of your database – along with the cool new ACT! features – after you upgrade.
There are some under-the-hood differences in Sage ACT! 2013 that can impact how an add-on will work – or not work – after the upgrade. If you’ve integrated custom tables, smartphone or tablet device sync tools, quoting software, custom reporting software – well, there are hundreds of possibilities – you may need to upgrade them, too. (By the way, a quick and easy way to see an extensive list of ACT! add-ons in one place is actaddons.com).
For those who understand the distinction, plugins will probably continue to work, but integrated 3rd party apps most likely will not (props to Len at Hero Technical Solutions for explaining the difference). If you’re unsure, contact your database administrator, ACT! Certified Consultant, or the add-on vendor.
Add-ons can be patched, upgraded, or replaced when you upgrade from previous versions of Sage ACT! to ACT! 2013; some vendors may charge, and some won’t. Audit your addons and prepare for the ACT! upgrade so that this critical business tool continues to work for you and your business.
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